Tech Desk Consultant

Job Description
Tech Desk Consultants are responsible for providing friendly and knowledgeable assistance to users of the Lathrop Learning Hub and other Learning Environments' spaces in Lathrop. They are quick learners who exhibit an interest in helping people by assisting them with our technology resources. Consultants are well aware of the importance of excellent customer service and keeping up to date with the latest technologies and services the Learning Hub has to offer.
Pay: Starts at $17.25/hr
Available Terms: Fall, Winter, and Spring. Summer Quarter optional.
Apply: Online
Contact Email: thetechdesk@stanford.edu

Qualifications
Commit to working schedule of at least 8 hours/week during the academic year with the intention to work at least three consecutive quarters to build optimal proficiency. (Summer may be excluded.)
Love for working with and helping people, even if they are strangers.
Experienced in or willing to learn customer service (formal or informal).
Interest in learning new platforms and procedures and to work on short-term projects as assigned.
Reliable and prompt to scheduled shifts. Extremely responsive to email, texts, and phone calls.
Willingness to complete training modules every quarter of employment. Modules include content regarding WebCheckout, Canva, 3D Printing, and more!