The Operations Tech is responsible for regular computer and audio/visual maintenance, and operational support for Stanfords learning spaces. These spaces include but are not limited to residential computer clusters, lounges, group study rooms, The Hub, Old Union and University Classrooms.
Pay: Starts at $17.00/hr
Available Terms: Fall, Winter, and Spring. Summer Quarter optional
Contact Email: email@example.com
Able to work a regular schedule of at least 8 hours per week Monday-Friday.
Attentive to an extremely high level of responsibility and customer service.
Able to work independently and take initiative in providing assistance.
Able to complete tasks with attention to detail.
Able to lift 40 pounds.
A commitment to staying with the position for a minimum of one academic year.
Possess good verbal and written communications skills.
Install, deinstall, and relocate computer equipment, peripherals, and furnishings.
Perform routine equipment maintenance and cleaning.
Troubleshoot and resolve hardware problems.
Assist with computer Audio/Visual and other technical support.
Respond to trouble tickets
Assist with maintaining accurate inventory records, and perform related tasks such as data-entry, equipment retrieval, tagging, and scrapping/recycling.
Work with vendors on warranty and repair issues; remove computers with hardware problems to on campus repair locations.
Maintain good communication with local or first-tier support including full time staff and student staff such as Peer Technology Specialists and Tech Desk Consultants.
Maintain clean and well-organized storage and workspaces.
Participate in staff training and attend regular meetings with staff.