Skip to main content Skip to secondary navigation

Get Help with Away-from-Campus Internet

Main content start

Need to troubleshoot issues with your internet service?

Try these tips.

  • Contact your internet service provider. Make sure that you are receiving the best possible speeds, and there are no issues with your router.
  • Try connecting directly to the router with an ethernet cable.
  • Negotiate with other users in the household to share limited access.
  • Try these Common Fixes for Home Networking Issues from University IT.

Need to find or change your home internet service provider?

Follow the steps below to see if there is a local ISP that will work for you.

Step 1

Find Internet Providers in Your Area & Cable Providers by Zip Code

Step 2

See if one of these providers is offering free or low-cost access in your location.

Other options are listed here: Internet Options for Low and Fixed Income Households

Need advice from a student perspective?

Feel free to contact PTS for advice and additional insights to improve your off-campus, home internet connection, at