Peer Technology Specialists

Peer Technology Specialists

Peer Technology Specialists (PTSs) are trained student positions providing tech support to both undergraduate and graduate students, under the supervision of VPTL staff. We are available online or in person at The Hub.

Typical help requests include:  

  • Resolving device registration issues
  • Troubleshooting network connections (both end-user devices and wifi/wired issues)
  • General computer consultation
  • Graduate student specialized software needs
  • Reporting issues and making recommendations to campus partners (University IT, Printing Team, etc.)

We do not provide hardware repair or replacement nor do we provide data recovery services.

PTS Hours at The Hub

Monday Tuesday Wednesday Thursday Friday Saturday Sunday
11am - 8pm 11am - 8pm 11am - 8pm 11am - 8pm 11am - 5pm Closed 1pm - 5pm

Note: PTS hours vary when classes are not in session. These hours are different from when the Tech Desk is open. The Tech Desk provides equipment checkout, how-to-guides, workshops, and digital media equipment help.

For assistance or to schedule an appointment:

Submit a Help Request

Walk-in support is also available. 

Interested in joining our team as a Peer Technology Specialist? Find out more.