Get Tech Support

Stanford students: We are here to assist you. Find the help you need:

Peer Technology Specialists

Peer Technology Specialists (PTSs) are trained student positions providing tech support to both undergraduate and graduate students, under the supervision of VPTL staff. We are available online or in person at The Hub. Find out more including hours. 

For assistance or to schedule an appointment:

Submit a Help Request

Walk-in support is also available. 

 

Resident Computer Consultants

Resident Computer Consultants (RCCs) are available to support their peers on many aspects of computing. Each undergraduate residence has one or more RCCs who are part of house staff.

Note: Beginning AY20-21, this support will be folded into the RA positions within the residences.

Find your RCC

 

Tech Desk at Lathrop

The Tech Desk is your one stop for equipment checkout, how-to-guides, workshops, and digital media equipment help. Find out more and view hours.

Call us: +1 (650) 723-9407
Email: thetechdesk@stanford.edu

 

Public Printing Support

General: Email printing-help@acomp.stanford.edu with questions or date, time, SUNet ID, and description of the issue.

Printing Credit and Refunds: Email printingcredit@acomp.stanford.edu with details of the issue or refund request.

 

Public Computing Support

Cluster Software: Email techsys-staff@acomp.stanford.edu with problem reports, questions, or requests for new academic software.

 

University and Off-Campus Support

Contact HelpSU at helpsu.stanford.edu for technical assistance.