Patron Agreement

Terms & Conditions 

• I understand the equipment loaned to me is the property of Stanford University and any use of the equipment must align with the Honor Code, Fundamental Standard, and Computing & Network Usage Policies.
• I will maintain the condition and safety of all loaner equipment in my possession.
  • Replacement and/or damage fees may be charged to me should any equipment be lost, stolen, broken, or overdue by one month.
• I understand my privilege of using the services of The Tech Desk may be suspended until all fees are paid.
• I will ensure all equipment is returned in accordance to specified due dates and times communicated in the loan confirmation email.
• I will keep loaned equipment secure while it is in my possession.
• I understand I can pick up my equipment only and cannot pick up equipment under another patron's name. I understand if I do check out equipment for another person that I will pay a Policy Break Fee and I will not be allowed to checkout equipment for a period of time.
• I understand that no equipment is eligible for use while enrolled in courses away from campus (i.e. BOSP programs, research/field work away from campus) and cannot be taken out of the country at any time.
• I agree to be contacted for survey purposes to better the student technology support and services provided by Learning Technologies & Spaces. This may include surveys related to student technology needs, our services, and our learning spaces.
• I understand that should I provide intentionally false or forged documentation, my name and the documentation may be submitted to the Office of Student Conduct to be reviewed for possible violation of the Fundamental Standard. 

Overdue Loans

• I understand I may be assessed a $10 initial late fee, followed by a $5/per day late fee for any overdue loans. 
• I understand I may lose borrowing privileges at The Tech Desk if I violate this Patron Agreement. 
• I understand my loaner device may be locked remotely once it is overdue by 2 days. The locking of this device may result in the loss of my data. 
• I understand I may be charged the replacement fee if the device is returned non-functional or damaged.
• I understand I may be charged a loss fee if the device is not returned within 5 business days.

Renewals

• Renewals may be requested by submitting a ticket.
• I understand renewal requests will be approved/denied on a case-by-case basis.
• I understand that I am not guaranteed a renewal on any loaner equipment and all renewal confirmations/denials will be made in writing via email or help ticket.
• I understand the return date may be adjusted due to unforeseen circumstances and I will return borrowed items by the modified return date. 

Lost, Stolen, or Damaged Equipment

• I will pay for any lost, stolen, or damaged equipment loaned to me.
  • Damage includes but is not limited to dents, cracks, water exposure, smoke exposure, etc.
• I understand any replacement or damage fees accrued in excess of $100 will be charged to my University Bill. 
• I understand if my total overdue fee equals the amount of the replacement fee for the item that I will not be able to return it.
• I will evaluate the loaner equipment during the check-out process and notify The Tech Desk of any pre-existing damage in writing, via submitting a ticket as soon as possible.
• I will notify The Tech Desk as soon as possible, should anything happen to the equipment (lost, stolen, broken, malfunction). All notifications should be done in writing, via submitting a ticket.

The Patron Agreement is also available as a downloadable PDF.